Two Virtú Assets Earn #1 Market Rankings for Resident Satisfaction

Posted
October 17, 2025

We are proud to share that two of our multifamily assets have earned the #1 rankings in their respective markets for online ratings and reviews.

  • The Lark (San Mateo, CA) achieved an ORA Score of 98, securing the top position in the San Francisco–Oakland–Fremont MSA, a market serving more than 4.7 million residents.
  • The Upland (Upland, CA) earned an ORA Score of 99, ranking #1 in the Riverside–San Bernardino–Ontario MSA, which encompasses over 4.6 million residents.

What the ORA Score Represents

The Online Reputation Assessment (ORA) Score, developed by J Turner Research, is the multifamily industry’s leading independent standard for measuring online reputation. J Turner Research aggregates and analyzes resident feedback across major review and listing platforms to benchmark more than 150,000 properties nationwide. The ORA Score provides a trusted, third-party metric of resident sentiment and community performance.

Why This Recognition Matters

In today’s multifamily landscape, where resident perception and digital reputation are as vital as physical amenities, these top rankings reflect Virtú's partnership with our vertically integrated property management firm, North Coast Living, and our shared commitment to exceptional service, high-quality communities, and a resident experience built on engagement, care, and continuous feedback.

On behalf of our entire team, we congratulate the staff at The Lark and The Upland for achieving this milestone. 

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